Casetivity-DSS is a purpose-built disease surveillance platform designed for how public health actually works. It streamlines case management, investigations, and outbreak tracking while automating time-consuming tasks like deduplication and case assignment. With a low-code configuration platform, longitudinal patient views, real-time reporting, and seamless interoperability with ELR, eCR, and CDC standards, Casetivity-DSS reduces manual workload and empowers agencies to respond faster and with greater accuracy.

Longitudinal patient history to inform decisions across conditions.
AI-powered deduplication and automated case assignment to reduce manual effort.
Real-time ELR and eCR ingestion with advanced lab data management, including susceptibility, sequencing, and negative findings.
Configurable workflows and decision support tailored to program needs.
Expandable demographic data collection (race, ethnicity, SOGI) to support equity-focused reporting.
Seamless outbreak and cross-jurisdictional linkage with state and national identifiers.
Backed by SSG’s zero-failure implementation track record across 13 states and 20+ years of exclusive public health focus.
HIPAA-compliant and SOC 2 Type II certified, with MFA, role-based access, and full data encryption in transit and at rest.

Casetivity-DSS helps public health agencies modernize legacy disease surveillance processes without adding complexity for staff or disrupting day-to-day operations.

SSG DSS Benefit Summary

With Casetivity-DSS, states gain a system that automates daily surveillance tasks, delivers richer insights from data, and enables faster decisions during routine operations and outbreaks. A low-code platform means new disease configurations and reporting requirement changes can be made in hours — no vendor involvement required.

Covers 90+ reportable conditions

Comprehensive surveillance across infectious and non-infectious diseases.

Real-Time Data Ingestion

Continuous ELR/eCR integration ensures faster, more accurate case processing.

Longitudinal Patient Views

Full case history across diseases for stronger decision support.

Secure Collaboration Across Programs

Interoperable, standards-based platform enabling coordinated public health response.

Custom Dashboards & Reporting

Track trends with role-based dashboards, including SOGI and race/ethnicity data.

Casetivity-DSS is HIPAA-compliant and SOC 2 Type II certified. It supports Azure AD/SSO integration, multi-factor authentication (MFA), disease- and jurisdiction-scoped role-based access controls, and full data encryption in transit and at rest.

Platform Technology

Low-code/no-code configuration — add new diseases or update workflows in hours, not months
Secure multi-channel data intake (ELR, eCR, manual entry, batch uploads)
AI-powered deduplication with configurable logic and side-by-side merge review
Real-time, role-based dashboards and configurable reporting
AI Report Builder — create complex reports without IT or engineering support ‘
Standards-based interoperability (HL7, FHIR, CDC MMG)
Geocoder integration for address validation and spatial analysis
Configurable notifications and real-time alerts
Intuitive, mobile-ready portals for users, external providers, and public
HIPAA-compliant and SOC 2 Type II certified

DSS Program Support

Casetivity-DSS supports the full scope of disease surveillance work — from daily case management to complex outbreaks — in one connected system built for how public health actually operates.

Automated case and investigation assignment by disease, jurisdiction, and/or geography
End-to-end investigation workflows with disease-specific stages and decision support
Longitudinal patient views and multi-event tracking
Contact tracing with configurable, disease-specific workflows
Outbreak detection, linking, and cluster management
Integrated questionnaire management for supplemental case report forms and outbreak surveys
Public Health Orders with automated document generation and approval workflows
HIV Linkage to Care management with task automation

"Casetivity-DSS has transformed how we manage surveillance. The system automates time-consuming tasks like case assignment, deduplication, and lab result processing, freeing our staff to focus on public health action instead of manual data entry. With faster lab ingestion and built-in decision support, we respond to outbreaks more efficiently and with greater confidence."

Disease Surveillance Program Manager

FAQs

How does Casetivity-DSS handle new diseases or changing CDC reporting requirements?

Casetivity-DSS is built on a low-code, no-code configuration platform. When a new disease emerges or reporting requirements change, your team can add disease configurations, update workflows, and adjust reporting rules in hours or days — without vendor involvement or custom development. The system supports 150+ reportable conditions and is in active use across multiple states.

What ELR and eCR capabilities does Casetivity-DSS support?

Casetivity-DSS ingests ELR and eCR data in real time via HL7 and flat file formats. It includes automated LOINC/SNOMED code mapping, conditional routing rules, negative result management, and configurable case-matching logic. Data quality issues are flagged with clear alerts and tasks, and failed messages can be reprocessed directly in the UI — no IT ticket required.