Services for Public Health Agencies | SSG

For over two decades, SSG has delivered IT support to public sector organizations across all aspects of the technology services stack. From technology transformation and consulting to operations and implementation, we deliver all phases of the software development lifecycle.

Improve Efficiencies, Reduce Risk, and Modernize your Infrastructure.
  • Streamline operations
  • Automate processes
  • Business Process Optimization (BPO)
  • Change management
  • Training and Support
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Strategic Planning

Initiative success begins with clear strategic planning. Our experts develop an overall plan and tactical direction ensuring the success of your technology initiative to achieve public health transformation.

  • Due Diligence & Software Solutions for Public Health Recommendations
  • Organizational & Project Planning
  • Engagement Strategy
  • Organizational Assessment
  • LEAN Culture Transformation/Continuous Improvement
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Business Process & IT Infrastructure Analysis

Establishing a clear baseline and assessment of your current environment is essential to mapping your transformation journey. Our team of analysts will map current as-is and to-be states through active collaboration with your team and industry standard Business Model Notation (BPNM).

  • As-Is Assessment
  • Value Stream Mapping/A3 Thinking
  • Identify Improvement Opportunities
  • Process Re-engineering Assessment
  • Document Existing Infrastructure
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System Design & Development

SSG designs systems following industry latest industry standard patterns and practices while ensuring compliance with latest policy guidelines.

  • Requirements Gathering Tools & Methods
  • Architecture & Class Diagrams
  • Environment Plan and Technology
  • Sequence Diagram
  • SaaS Cloud Hosting
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Project Management & Delivery

SSG’s track record for project delivery is one of the best in the industry. From small program systems to enterprise level engagements, we ensure our projects are completed on time, within scope and on budget.

  • Project Planning
  • Change Management
  • Risk Management
  • Project Execution
  • Resource Planning
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Quality Assurance & Testing

SSG’s system performance is world-class — boasting 100% uptime (zero failure rate) during its almost two decade history. This achievement stems from our high standards and end-to-end software quality services, from product inception to system launch.

  • QA Planning & Reporting
  • Automation Testing
  • Health Level Seven (HL7) Compliance & Testing
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Rollout Training & Production Support​

We ensure the successful launch of your project with rigorous training and support. Rollouts are aligned to your priorities based upon you input and guidance.

  • Rollout Planning & Reporting
  • Training
  • Documentation
  • Turnkey Operations Support
  • On-going Operations