Improve efficiency, reduce implementation risk, and modernize the systems that support public health programs.
- Streamline operations
- Automate processes
- Business Process Optimization (BPO)
- Change management
- Training and Support
Initiative success begins with clear strategic planning. Our experts develop an overall plan and tactical direction ensuring the success of your technology initiative to achieve public health transformation.
- Due Diligence & Software Solutions for Public Health Recommendations
- Organizational & Project Planning
- Engagement Strategy
- Organizational Assessment
- LEAN Culture Transformation/Continuous Improvement
Establishing a clear baseline and assessment of your current environment is essential to mapping your transformation journey. Our team of analysts will map current as-is and to-be states through active collaboration with your team and industry standard Business Model Notation (BPNM).
- As-Is Assessment
- Value Stream Mapping/A3 Thinking
- Identify Improvement Opportunities
- Process Re-engineering Assessment
- Document Existing Infrastructure
SSG designs systems following industry latest industry standard patterns and practices while ensuring compliance with latest policy guidelines.
- Requirements Gathering Tools & Methods
- Architecture & Class Diagrams
- Environment Plan and Technology
- Sequence Diagram
- SaaS Cloud Hosting
SSG’s track record for project delivery is one of the best in the industry. From small program systems to enterprise level engagements, we ensure our projects are completed on time, within scope and on budget.
- Project Planning
- Change Management
- Risk Management
- Project Execution
- Resource Planning
SSG’s system performance is world-class — boasting 100% uptime (zero failure rate) during its almost two decade history. This achievement stems from our high standards and end-to-end software quality services, from product inception to system launch.
- QA Planning & Reporting
- Automation Testing
- Health Level Seven (HL7) Compliance & Testing
We help agencies plan phased rollouts, manage change, and support operational readiness so modernization efforts are easier to deliver and sustain. We ensure the successful launch of your project with rigorous training and support. Rollouts are aligned to your priorities based upon you input and guidance.
- Rollout Planning & Reporting
- Training
- Documentation
- Turnkey Operations Support
- On-going Operations
FAQs
- What public health software services are most important during modernization?
Public health modernization initiatives often rely on services such as system assessment, infrastructure planning, cloud migration, application development, interoperability support, data integration, quality assurance testing, and user training. Agencies also benefit from strategic consulting and phased implementation planning to minimize operational disruption.
Together, these services ensure that new software is not just a digital version of an old process, but a streamlined system designed for modern public health needs.
- How do agencies plan a phased rollout for public health software?
Agencies typically plan phased rollouts by prioritizing high-impact program areas, defining implementation milestones, and gradually transitioning users and workflows to the new system. Pilot testing, stakeholder feedback, training, and ongoing support are often incorporated into each phase to reduce risk and facilitate adoption.
A phased approach allows agencies to maintain continuity while validating system performance before broader deployment.
- What should teams evaluate during public health IT infrastructure analysis?
Teams should assess how existing systems support current workflows, current data silos, data exchange requirements, and modernization goals. Public health IT infrastructure analysis should also evaluate system scalability, interoperability, security, data architecture, reporting capabilities, and long-term maintenance requirements.
This comprehensive analysis identifies where information bottlenecks occur and helps design a more connected, digital infrastructure that can scale with future program needs.
- How do QA and compliance testing support public health system delivery?
QA and compliance testing help ensure that public health systems function reliably and securely, in alignment with regulatory and program requirements. Testing processes often include functional validation, interoperability testing, performance testing, accessibility reviews, and security assessments.
Thorough QA practices reduce implementation risks, improve user confidence, and support successful long-term system adoption.