What We Do
How can SSG help you? SSG combines extensive subject matter expertise in public health and public safety with proven capabilities in Management and IT Consulting. Our core services include the following:
Strategic Planning
SSG has helped numerous customers identify a vision and goals for organizational change or enhanced IT systems. Through Strategic Planning, SSG provides overall tactical and strategic direction for the success of your organization. We can help you establish priority among the many issues and needs of your organization. SSG Strategic Planning may include any of the following:
- High-level Goals and objectives with timeline
- Outcomes that can be tracked and measured
- Existing System Background
- Primary Stakeholders
- Strategy for Funding
- Impact of Missed Opportunity
- Strategy for Soliciting Collaboration
- Proposed Solution (e.g. high level description of high, medium and low priority requirements)
- Constraints (e.g. any federal, state or local standards, confidentiality laws, compliance, etc.)
Back to Top
Business Process and IT Infrastructure Analysis
SSG understands the value and importance of understanding the current business processes and IT infrastructure in order to determine the most efficient means to achieve improvement. Business requirements must drive IT implementation, and SSG’s assessment of the current environment sets the foundation for improvements and streamlined efficiency. Analysis may include and addresses any or all of the following:
Business Processes Analysis
- As-Is Assessment. Description of current business processes and data flows.
- Identification of Redundancy. Identification of redundancy within the current business processes.
- Process Improvements. Identification of opportunities to streamline or improve processes to eliminate bottlenecks and unnecessary hand-offs.
- Reduce Manual Burden. Identification of key processes that can be supported by IT systems.
- Accountability and Outcomes. Identification of outcome measurements that drive an assessment of efficiency. Identification of process ownership and responsibility.
IT Infrastructure Analysis
- Description the current IT System architecture and strategy, including existing systems’ interfaces, data flows to external organizations and re-use across the enterprise.
- Identification of any opportunities to reduce the IT systems maintenance and hosting costs.
Back to Top
IT Systems Requirements Gathering
IT Systems Requirements define the functional and technical specifications of an envisioned system. SSG has extensive experience leading Requirements Gathering meetings with key project stakeholders to capture requirements in a way that is useful to both the subject matter experts and the IT development team. SSG’s requirements definition process follows standard UML documentation and includes the following:
- Context or Use Case Diagram
- Domain Model
- Activity Diagrams
- Facilitation Requirements Gathering Sessions
Back to Top
IT Design and Development
SSG can design and develop any new IT systems following industry standard design patterns and practices, and using industry standard UML diagramming. To provide the most flexibility and easy maintenance, the system designs are multi-tiered including database design, business layer design and user interface design. SSG provides a System Architecture Document and Design Documents which includes:
- Conceptual Architecture Diagram
- Lower Platform View
- Class Diagrams
- Sequence Diagrams
- Platform View (tools utilized, etc.)
SSG has developed every tier of software applications including the database, business tier, and user interface. SSG has created web-service interfaces and develops applications using a services oriented approach. During development, SSG conducts extensive unit testing to ensure quality software deliverables.
Back to Top
Roll-out, Training and Production Support
SSG has provided roll-out and training support for numerous IT systems. Our roll-out support follows the priorities and input of our customers to ensure the phases of the roll-out are properly planned. In addition, we provide effective communication to potential end users and handle all training scheduling and registration. SSG also supports production applications to identify, log, triage and address any application issues or maintenance jobs that are required.
Back to Top
Project Management
Will your project finish on time and in budget? SSG performs project management at every phase of the system development life cycle for a wide spectrum of projects varying in size from small, program-level systems to large, enterprise-level projects. Project Managers are responsible for the delivery and quality of the project from both a tactical (short-term) and strategic (long-term) perspective.
Throughout the course of the project, SSG Project Managers:
- Manage Project Plan and Budget
- Manage Resource Allocation
- Effectively Communicate
- Track Project Risks and Action Items
- Report Status
- Manage Third-party Vendors
Back to Top
| 
